Delivery Information

At ANZDeal, we strive to provide you with a seamless and convenient delivery experience for your purchases. Our delivery methods and policies are designed to ensure that your items reach you in a timely manner and in excellent condition. Please review the following information regarding our delivery process:

  1. Delivery Options:
    • Direct Delivery: For most products, we offer direct delivery to your designated address. Once your order is processed and dispatched, our trusted logistics partners will handle the delivery to ensure a smooth and efficient experience.
    • Special Bundle Packages: In the case of special bundle packages or large orders, we may utilize specialized product bundling. These orders may be delivered in separate packages to ensure the safe and secure transportation of each item within the bundle. Rest assured, we will communicate any specific delivery instructions or information regarding bundled packages to you during the ordering process.
  2. Delivery Timeframe:
    • Estimated Delivery Time: We provide estimated delivery times for each product on our website. These timeframes are indicative and may vary depending on factors such as product availability, location, and logistical constraints. We strive to deliver your items as promptly as possible, and any updates or changes to the estimated delivery time will be communicated to you through email or other available channels.
  3. Order Tracking:
    • Once your order is dispatched, we will provide you with a tracking number and relevant information to track the status of your delivery. You can use this tracking number on our website or the logistics partner's website to monitor the progress of your shipment. Tracking information will typically be available within 24 to 48 hours after dispatch.
  4. Delivery Charges:
    • Delivery charges may vary depending on the product, location, and any ongoing promotions or offers. The applicable delivery charges will be clearly displayed during the checkout process before you confirm your order.
  5. Delivery Restrictions:
    • While we strive to offer delivery services to a wide range of locations, there may be certain areas that are not currently serviceable or subject to additional delivery surcharges. We will notify you if your location is affected by any such restrictions.
  6. Delivery Updates and Communication:
    • We will keep you informed about the progress of your delivery through email or other contact information provided during the order placement. In case of any unforeseen circumstances or delays, we will promptly notify you and work to resolve the issue to the best of our abilities.
  7. Delivery Confirmation:
    • Upon receiving your order, please ensure to thoroughly check the items for any damages or discrepancies. If you notice any issues, kindly contact our customer support within the specified timeframe mentioned in our Returns and Refunds Policy.

If you have any specific questions or require further information regarding our delivery process, please don't hesitate to contact our customer support team. We are here to assist you and ensure a satisfactory shopping experience at ANZDeal.

Note: The delivery information provided above is subject to change. Please refer to our website and any relevant communication channels for the most up-to-date delivery policies and procedures.

Last updated:07/07/2023